Effective date: July 7, 2026 · Webik, LLC ("Webik", "WebikAI", "we")
1. The service. WebikAI is a governed gateway to third-party AI model providers. We route your API requests according to your configuration, meter usage, enforce budgets, and provide reporting. We do not train, host, or control the models themselves unless a separate private-endpoint agreement says otherwise. Outputs come from the provider your request is routed to, and each provider's own terms apply to the traffic it serves.
2. Accounts and organizations. You are responsible for activity under your organization, API keys, member accounts, and client workspaces, and for keeping credentials confidential. Agencies are responsible for how their clients use the service.
3. Connection modes. (a) BYOK — you supply your own provider keys; the provider bills you directly; WebikAI applies no markup to BYOK traffic; your provider agreements govern that usage. (b) Managed wallet — requests run through WebikAI's approved provider accounts against your prepaid balance, billed at provider cost plus the published markup for your plan (see Pricing). (c) Hybrid — your keys where available, managed wallet where available and funded; each response identifies which was used.
4. Billing. Managed usage is prepaid only: your balance is reserved conservatively before each request and settled to the provider's actual bill
afterward, with the difference released. A zero balance stops managed requests; balances never go
negative. Where a provider does not report final usage on a streaming response, we settle the reserved estimate and flag the request estimated in your logs. Budget caps are conservative pre-call controls and are not
a guarantee that every third-party invoice will match our estimate exactly. Subscription fees are
billed in advance and are non-refundable for partial periods. Prepaid balances are refundable only
where required by law or, at our discretion on account closure, after deducting amounts owed, payment-processing
fees we cannot recover, and promotional credits. Minimum top-up applies, currently $20. We may correct
billing errors in either direction and will notify you of material corrections.
5. Your responsibilities for BYOK. You represent that your provider keys are yours to use, that routing through WebikAI does not violate your provider agreements, and that you remain responsible for charges your providers bill you.
6. Acceptable use. The Acceptable Use Policy is part of these terms. We may suspend keys, workspaces, or organizations immediately for violations, fraud, abuse, credential compromise, provider-term risk, sanctions/export-control risk, or runaway automated spend.
7. Service levels and beta features. The service is provided "as is" during beta. Features labeled beta, including the Provider Quality Index, may change or be withdrawn. Benchmark scores and routing decisions are empirical measurements of provider endpoints at points in time, with sample sizes and confidence intervals — not guarantees of model quality, provider behavior, or fitness for a particular workload, and not statements about any provider's intent.
8. Data. Our Privacy Policy governs personal data. Operationally: request metadata is logged by default; prompt and response bodies are not stored unless a workspace explicitly opts in; BYOK keys are envelope-encrypted, decrypted only in memory at request time, and never logged. Your prompts are transmitted to the providers your configuration selects; their retention policies apply and are surfaced as endpoint data-policy flags where known.
9. Intellectual property. You retain rights in your inputs and, as between you and WebikAI, your outputs; provider terms may affect output rights. You grant us the limited rights needed to operate the service, including transmitting requests, metering usage, and logging metadata.
10. Disclaimers and liability. To the maximum extent permitted by law, WebikAI disclaims implied warranties. Our aggregate liability is capped at the greater of $100 or the fees you paid us in the twelve months before the claim. Neither party is liable for indirect, incidental, special, consequential, or punitive damages. Nothing limits liability where law forbids limitation.
11. Indemnity. You will defend and indemnify WebikAI against third-party claims arising from your content, your clients' use, your provider accounts, or your breach of these terms, the AUP, or provider agreements.
12. Termination. You may close your account at any time; export your data first. We may terminate for material breach with notice, or immediately for §6 violations. Sections that by nature survive termination will survive.
13. Dispute resolution; arbitration. Before filing a claim, contact [email protected] — both parties will make a good-faith effort to resolve the dispute informally for 30 days from written notice. Except as provided below, any dispute arising out of these terms or the service will be resolved by binding individual arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules and Supplementary Procedures for Consumer-Related Disputes, seated in Contra Costa County, California; the Federal Arbitration Act governs this section. Either party may instead bring an individual claim in small-claims court, seek injunctive relief in court for intellectual-property infringement or misuse of the service, or pursue enforcement through an applicable federal, state, or local agency. Claims may be brought only in an individual capacity, and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding. If the class waiver above is found unenforceable, this entire section is void and disputes will be resolved in the state or federal courts located in California.
14. Changes; governing law. We may update these terms with notice for material changes; continued use after the effective date is acceptance. These terms are governed by the laws of California, excluding conflict-of-law rules.